Concert-Goers Allege Violation of Consumer Right Due to Obstructed Views from Pillar Seats - Refund Requests on the Rise

As reported by Sina Technology, this May, a passionate concert-goer expressed dissatisfaction after spending a considerable sum for tickets only to have their view obstructed by pillars throughout the entire show.

In late July, another attendee complained that their concert seat was positioned along the extended screen line, leaving them with an obstructed view of the stage performance. Industry experts suggest, "With a little more consideration, avoiding seating arrangements near potential obstructions like pillars or lighting structures could entirely prevent the #PillarSeat predicament."

Experts point out, "While consumers weren't made aware of these specific seat obstructions at the time of purchase, the event organizers were informed. Their failure to disclose such information constitutes a clear violation of consumers' right to be informed. Naturally, concert-goers reserve the right to request refunds or appropriate compensation."